Employee Assistance Programs Tailored to the Needs of Global Employers
Worldwide EAP designs Employee Assistance Programs tailored to a company's needs---wherever in the world the company has employees. Program development is based on a comprehensive needs assessment.
Worldwide EAP offers a broad base of employee and family support services, with an emphasis on expatriates, travelers, local nationals and their families. Services include assistance in the following areas:
- Marital, family and relationship problems
- Difficulties resulting from alcohol or drug use
- Emotional struggles associated with stress, anxiety or depression
- Work-related concerns
- Personal growth and development issues
- Adjusting to a new culture, Isolation
- Separation of family members and bereavement
- Trauma and crisis management follow-up assistance
What can a Worldwide EAP Program include?
Worldwide EAP offers a number of special services, depending on the company's requirements. Such services can include:
- Dedicated, international, toll-free access 24 hours a day, 365 days a year
- Worldwide referral and counseling services coordinated with existing company-sponsored benefit plans and international medical providers
- On-site employee orientation and supervisory/management training
- Confidentiality guaranteed to participants
- Cumulative caseload activity reports
- Constant monitoring of the performance of network providers
How does Worldwide EAP work with program participants?
When an eligible International EAP participant needs help, he or she can call a dedicated toll-free number any time of the day or night from anywhere in the world. A qualified clinician is always available to respond to a participant's call and will assess the caller's problem during the initial telephone conversation.
Counseling with the participant, the team clinician may work out solutions for difficulties during the initial discussion. In other situations, the counselor may refer the participant to another specialist for a personal consultation, and will assist the participant in setting up an appointment.
Worldwide EAP has developed a global network of skilled clinicians who are available to provide needed assistance.
For more information on how Worldwide EAP can design an International Employee Assistance Program to meet the needs of your company's expatriates, local nationals, travelers and family members, please click here or contact us directly.
